Privacy Policy

This Privacy Policy explains how AxeAI ("we", "us", or "our") collects, uses, and protects your personal information when you use our service at axeai.info.

Who We Are

AxeAI is operated by AxeAI. If you have any questions about this policy, you can contact us at support@axeai.info.

What Information We Collect

We collect the following information when you use AxeAI:

• Email address — collected when you create an account or sign up for a trial
• Payment information — processed securely by Stripe. We do not store your card details.
• Conversation data — the messages you send to AxeAI are stored so your chat history persists between sessions
• Usage data — basic technical information such as browser type and IP address, collected automatically

How We Use Your Information

• To provide and maintain the AxeAI service
• To process your subscription payments via Stripe
• To save your conversation history so you can continue where you left off
• To send you transactional emails (account confirmation, payment receipts)
• To improve the service based on how it is used

Data Storage

Your account information and conversation history are stored securely using Supabase, a GDPR-compliant database service. Payment processing is handled by Stripe, which is PCI DSS compliant. We do not sell your data to third parties.

Your Rights (UK GDPR)

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Data portability

To exercise any of these rights, contact us at support@axeai.info.

Cookies

AxeAI uses minimal cookies — primarily session cookies required for authentication. We do not use tracking or advertising cookies on our service.

Third Party Services

We use the following third party services to operate AxeAI:

• Stripe — payment processing (Stripe Privacy Policy)
• Supabase — database and authentication (Supabase Privacy Policy)
• Anthropic — AI model powering the chat (Anthropic Privacy Policy)
• Vercel — hosting (Vercel Privacy Policy)

Data Retention

We retain your data for as long as your account is active. If you cancel your subscription and request deletion of your account, we will delete your personal data within 30 days.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email. Continued use of the service after changes constitutes acceptance of the updated policy.

Contact

For any privacy-related queries, contact us at support@axeai.info.

This policy was last reviewed in May 2026.